❓ Frequently Asked Questions

Find answers to common questions about our Puja services, booking process, payments, and more. Can't find what you're looking for? Contact our support team.

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Our dedicated support team is here to help you with any questions or concerns. We're committed to making your spiritual journey smooth and meaningful.

❓ Frequently Asked Questions

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How do I book a Puja service?

Can I reschedule my booked Puja?

How far in advance should I book?

What information do I need to provide when booking?

What payment methods do you accept?

When do I need to pay for my booking?

Do you provide invoices and receipts?

Are there any hidden charges?

How do virtual Puja services work?

What do I need for a virtual Puja?

Can I record the virtual ceremony?

What if I have technical issues during the ceremony?

Are virtual Pujas as effective as in-person ceremonies?

How do you verify priest qualifications?

Can I choose my preferred priest?

What if I'm not satisfied with the priest's service?

Do priests speak languages other than Sanskrit?

How do I use a promo code?

How many times can I use a promo code?

Can I combine multiple promo codes?

My promo code isn't working. What should I do?

Do promo codes apply to all services?

If I cancel a booking that used a promo code, do I get the code back?

How does the referral program work?

Where do I find my referral code?

When do I receive my referral credit?

How do I use my referral credits?

Is there a limit on how many people I can refer?

Can I combine referral credits with a promo code?

Do referral credits expire?

What happens if my referred friend cancels their first booking?

What is your cancellation policy?

How do I cancel my booking?

What happens if the priest cancels?

Can I get a refund for technical issues?

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