Privacy Policy - Veda Sevas

📋Information We Collect

Personal Information

Account Information: Name, email address, and profile picture from Google OAuth
Spiritual Preferences: Preferred service types, language preferences, and spiritual interests
Communication Data: Messages exchanged with priests and platform notifications
Reservation Details: Service bookings, dates, special requirements, and spiritual intentions

Automatically Collected Information

Usage Data: Pages visited, services viewed, and platform interactions
Device Information: Browser type, operating system, and IP address
Cookies: Session management and preference storage
Analytics: Aggregated usage patterns to improve our spiritual services

🎯How We Use Your Information

Service Delivery

Facilitate Puja service reservations
Connect you with qualified priests
Process payments and generate invoices
Provide customer support

Platform Improvement

Enhance user experience and interface
Develop new spiritual services
Analyze usage patterns
Ensure platform security

🤝Information Sharing

🙏We honor the sacred nature of your spiritual journey and never sell your personal information.

Limited Sharing Occurs Only For:

Priest Communication: Necessary details to facilitate your Puja services
Payment Processing: Secure transaction handling through trusted payment providers
Legal Compliance: When required by law or to protect platform integrity
Service Providers: Trusted partners who assist in platform operations (under strict confidentiality)

🔒Data Security & Protection

Technical Safeguards

SSL/TLS encryption for all data transmission
Secure cloud storage with access controls
Regular security audits and updates
Multi-factor authentication for admin access

Spiritual Safeguards

Respectful handling of spiritual information
Confidential treatment of personal intentions
Secure priest-devotee communications
Protected ceremony recordings and materials

⚖️Your Rights (GDPR Compliance)

🌍We comply with GDPR and respect the privacy rights of all users, regardless of location.

Access & Control

Right to Access: Request copies of your personal data
Right to Rectification: Correct inaccurate information
Right to Erasure: Request deletion of your data
Right to Portability: Export your data in a readable format

Processing Rights

Right to Object: Opt-out of certain data processing
Right to Restrict: Limit how we process your data
Right to Withdraw: Revoke consent at any time
Right to Complain: Contact supervisory authorities

To exercise your rights: Contact us at privacy@vedaseva.com or use the account settings in your dashboard.

🍪Cookies & Tracking

Essential Cookies

We use essential cookies for authentication, session management, and core platform functionality. These cannot be disabled.

Optional Cookies

Analytics: Help us understand how you use the platform
Preferences: Remember your spiritual and interface preferences
Performance: Optimize loading times and user experience

You can manage cookie preferences in your browser settings or through our cookie consent banner.

👶Children's Privacy

Our platform is designed for adults seeking spiritual services. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.

For users between 13-18, parental guidance is recommended when engaging with spiritual services and making reservations.

📞Contact Us

Privacy Inquiries

Email: privacy@vedaseva.com
Response Time: Within 72 hours
Languages: English, Hindi, Sanskrit

Data Protection Officer

Email: dpo@vedaseva.com
Role: GDPR compliance and data protection
Available: Monday - Friday, 9 AM - 6 PM IST

🙏

Sacred Trust

🕉️

Your trust in us is sacred. We are committed to protecting your privacy while facilitating your spiritual journey. May your path be blessed with divine grace and protection.

"सत्यं वद धर्मं चर" - Speak truth, practice righteousness